Managing Health Services Organizations and Systems has served the educational and professional needs of the healthcare field over four decades. The…
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The blueprint for performance-based outcomes, A Long-Term Care Leader’s Guide to High Performance comes with a downloadable resource that shares…
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The Centers for Medicare and Medicaid Services (CMS) is starting to use reimbursement to influence providers and improve nursing homes’…
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Through the Looking Glass is an empathy program created by an administrator struggling to jump-start culture change in her residential care community. This unique program challenges staff to put themselves in the shoes of the residents, by having staff simulate a diagnosis and live alongside residents.
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Read the book! Becoming an Effective Leader in Healthcare Management The 12 Essential Skills Second Edition By Len Sperry, M.D.,…
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When it comes to retaining staff in long-term care, taking the time to hire the right people is paramount. Use the carpenter’s framework: “measure twice—cut once.”
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When interviewing potential employees, managers should frame questions and pose situational scenarios that are performance focused. But questions must follow…
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These five strategies can guide managers in increasing motivation in their work units: Establish clear performance expectations The manager’s initial…