In this excerpt from her new book, Disrupting the Status Quo of Senior Living: A Mindshift, Jill Vitale-Aussem, President and…
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In this interview with President and CEO of The Eden Alternative, Jill Vitale-Aussem discusses senior living, hospitality, ageism, and shifting…
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Through the Looking Glass is an empathy program created by an administrator struggling to jump-start culture change in her residential care community. This unique program challenges staff to put themselves in the shoes of the residents, by having staff simulate a diagnosis and live alongside residents.
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Read the book! Becoming an Effective Leader in Healthcare Management The 12 Essential Skills Second Edition By Len Sperry, M.D.,…
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Read the book! A Long-Term Care Leader’s Guide to High Performance Doing Better Together By Cathie Brady, M.S., David Farrell,…
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When it comes to retaining staff in long-term care, taking the time to hire the right people is paramount. Use the carpenter’s framework: “measure twice—cut once.”
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When interviewing potential employees, managers should frame questions and pose situational scenarios that are performance focused. But questions must follow…
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These five strategies can guide managers in increasing motivation in their work units: Establish clear performance expectations The manager’s initial…
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Working in long-term care is not for everyone. I am sure I am not the only person who has experienced the “Oh” reaction when you meet someone for the first time and are asked what you do for a living.
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Download this handy infographic on shifting your thinking away from the institutional model of care, and growing your organization into…