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  • A Mindshift: 14 Terms to Know

    What holds us back in transforming senior living? In Disrupting the Status Quo of Senior Living: A Mindshift, author Jill…

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  • Best Friends Free Downloadable Resources

    Best Friends™ Approach Free Downloadable Materials

    What is the Best Friends™ Approach? These 13 handouts are free for you to download and will introduce you to…

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  • Establishing a Mentor Training Program

    Establishing a Mentor Training Program

    One of the most challenging aspects of providing person-centered care is assembling a dedicated, competent, and well-trained team of caregivers….

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  • Putting into Action Doing Better Together: Four How-Tos and a Self-Assessment

    The blueprint for performance-based outcomes, A Long-Term Care Leader’s Guide to High Performance comes with a downloadable resource that shares…

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  • Power. Purpose. Justice.

    How Senior Living Residents Took on a Thief…and Won

    By Jill Vitale-Aussem, MMH, LNHA. Excerpted from Disrupting the Status Quo of Senior Living: A Mindshift (© 2019 Health Professions…

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  • High-Performance Leadership

    High-Performance Leadership: The Business Mandate

    The Centers for Medicare and Medicaid Services (CMS) is starting to use reimbursement to influence providers and improve nursing homes’…

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  • It's Time We Start Talking About AGEISM

    It’s Time We Start Talking About Ageism

    In this excerpt from her new book, Disrupting the Status Quo of Senior Living: A Mindshift, Jill Vitale-Aussem, President and…

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  • Disrupting the Status Quo of Senior Living

    Disrupting the Status Quo of Senior Living

    In this interview with President and CEO of The Eden Alternative, Jill Vitale-Aussem discusses senior living, hospitality, ageism, and shifting…

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  • Through the Looking Glass Empathy Program FAQs

    Getting Started Implementing the Through the Looking Glass Program: Frequently Asked Questions

    Through the Looking Glass is an empathy program created by an administrator struggling to jump-start culture change in her residential care community. This unique program challenges staff to put themselves in the shoes of the residents, by having staff simulate a diagnosis and live alongside residents.

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  • Developing LGBT-Friendly Communities

    Developing LGBT-Friendly Communities

    The losses associated with moving into a long-term care setting are compounded for the LGBT (Lesbian, Gay, Bisexual, Transgender) population….

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