What is the Best Friends™ Approach? These 13 handouts are free for you to download and will introduce you to…
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One of the most challenging aspects of providing person-centered care is assembling a dedicated, competent, and well-trained team of caregivers….
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The blueprint for performance-based outcomes, A Long-Term Care Leader’s Guide to High Performance comes with a downloadable resource that shares…
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By Jill Vitale-Aussem, MMH, LNHA. Excerpted from Disrupting the Status Quo of Senior Living: A Mindshift (© 2019 Health Professions…
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The Centers for Medicare and Medicaid Services (CMS) is starting to use reimbursement to influence providers and improve nursing homes’…
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In this excerpt from her new book, Disrupting the Status Quo of Senior Living: A Mindshift, Jill Vitale-Aussem, President and…
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In this interview with President and CEO of The Eden Alternative, Jill Vitale-Aussem discusses senior living, hospitality, ageism, and shifting…
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Through the Looking Glass is an empathy program created by an administrator struggling to jump-start culture change in her residential care community. This unique program challenges staff to put themselves in the shoes of the residents, by having staff simulate a diagnosis and live alongside residents.
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The losses associated with moving into a long-term care setting are compounded for the LGBT (Lesbian, Gay, Bisexual, Transgender) population….
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Respect, trust, humor, support—these are all things we share with our friends. We know our friend’s occupations, marital status, general…